» Goal Conversions in Google Analytics

One of my clients decided that we they needed to start tracking certain goals or conversions on the website via Google Analytics. So I set up the the allotted conversion goals / funnels, but I needed more.

According to Google Analytics documentation or Help Center, they say that if you need to more than four goal conversions… set up additional profiles. So I did.. I took the snippet of java script code (we’re using the Legacy Tracking Code - urchin.js) and pasted it along side the other script. I waited a couple of days and noticed that the second profile wasn’t collecting data.

Troubleshooting Round 1
So I started examining the code snippets… I noticed they were out of sequential order according to the user account # associated with this site profile ex.. _uacct = “UA-8XXXX2-3″;. So I put them in sequential order and all of a sudden the second profile started registering data… sweet I figured out.

My code looked something like this…

A few days later, colleague and friend, Search Master Jamie Low called me and said Google Analytics stopped tracking our account. What happened was once I switched the code around it activated the second profile but deactivated the first.

Troubleshooting Round 2
I’ll admit.. I’m terrible with javascript.. I can install them but have no idea what any of the code means.. but I have worked with them so I should have used a little more common sense. First I fixed the issue by removing the call to the second profile. But I still had find the solution to track both.

Unfortunately, I couldn’t find the answer on Google anywhere so I sat an pondered the code for a little while. All of sudden I started thinking back to the validation and calendar scripts I install on client forms and how those calls to scripts are structured. I had it all wrong I needed to combine the two scripts into one.. not use two separate ones so it would like this…

After double checking things this afternoon it appears that both sites are now tracking data. I will post a follow up in a few days with final results to let you know how its going and if I really fixed it.